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Since 2009, the Human Resources and Payroll departments have amalgamated delivery of their services. Employment Services, Pensions, Benefits, and Payroll have merged into one integrated unit to improve service through more effective support to prospective, current, and past faculty and staff.

The HR Service Centre (HRSC) has become the nucleus of Human Resources Services. As the initial point of contact for professional human resources and pay-related support to McMaster managers, faculty, staff and retirees, the HR Service Centre team is dedicated to delivering accurate, timely and consistent service and advice.

Located in room 202 of the Campus Services Building, the HR Service Centre team can be contacted by dialing 222-HR (x22247). The following options are available when dialing 222-HR (x22247):

Option 1 - Faculty of Health Sciences Employees

Option 3 - All Other Human Resources Inquiries 

*please use Option 3 for all inquiries related to Bill 148/Equal Pay for Equal Work

Service Provided by HR Service Centre

The HR Service Centre provides advice, council and support on a wide range of HR topics such as recruitment, benefits, pensions, immigration, compensation, payroll, collective agreement administration, legislation, corporate policies and procedures.

The HR Service Centre team consists of HR Advisors and Reporting and Control Analysts all focused on providing timely, accurate and expert advice to Managers, Staff, Faculty, and Retirees. 

Faculty of Health Sciences

For inquiries related to Equal Pay for Equal Work implementation, please contact 222-47 or your HR Advisor for assistance.

  • For inquiries related to Recruitment, Onboarding, Benefits, Employee Relations/Performance Management, Leaves/Employee Changes, Terminations, please contact your FHS HR Consultant.  
  • For inquiries related to Pension/Retirements, Payroll Corrections, ROEs, T4s/T4As Leaves Support for Faculty, Post Docs and Clinical Fellows, please choose your department to find your HR Team:

Alison Forler, Senior HR Advisor, CSB 202,  , 24570


How can we improve our service

Your feedback is greatly appreciated. Please take a minute to complete a brief Client Satisfation Survey at

Alternatively, you can complete a hardcopy and return the survey to the HR Service Centre at Campus Services Building 202.
HRSC Client Satisfaction Survey